Your privacy matters to us. This policy explains what data we collect, why we collect it, and how we protect it. We never sell your personal data — ever.
1. Who We Are
Corevica ("we," "us," or "our") is a CRM and revenue intelligence platform operated by Corevica Inc. Our platform is accessible at corevica.com. For any privacy-related concerns, you can reach us at privacy@corevica.com.
2. What Information We Collect
Information You Provide Directly
- Name, email address, and company name when you request a demo or create an account
- Team size, current CRM, and plan preferences submitted via forms
- Communications you send us via email or support channels
- Payment and billing information (processed securely via third-party processors — we never store raw card data)
Information Collected Automatically
- Browser type, IP address, and device information
- Pages visited, time spent, and click behaviour on our website
- Referral source (how you found us)
- Cookies and similar tracking technologies (see Section 7)
Information From Third Parties
- If you connect integrations (e.g., Gmail, Salesforce), we access only the data required to operate those features
- Public professional data from sources like LinkedIn when enriching contact profiles
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Corevica platform
- Respond to demo requests and onboard new users
- Send transactional emails (account confirmations, invoices, security alerts)
- Send product updates and marketing communications (you can opt out at any time)
- Analyse usage patterns to improve our product and user experience
- Detect, prevent, and respond to fraud, abuse, or security threats
- Comply with legal obligations
We will never use your data for purposes not listed here without obtaining your explicit consent first.
4. Legal Basis for Processing (GDPR)
If you are based in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Contract: Processing necessary to fulfil our service agreement with you
- Legitimate interests: Improving our platform, fraud prevention, and security
- Consent: Marketing emails and optional analytics (you may withdraw consent at any time)
- Legal obligation: Compliance with applicable laws and regulations
5. How We Share Your Information
We do not sell, rent, or trade your personal data. We may share data only in the following circumstances:
- Service providers: Trusted vendors who help us operate (e.g., email delivery, payment processing, cloud infrastructure). All are bound by data processing agreements.
- Legal requirements: If required by law, court order, or government authority
- Business transfers: In connection with a merger or acquisition — you will be notified in advance
- With your consent: Any other sharing requires your explicit approval
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymise your personal data within 30 days, unless we are legally required to retain it longer.
7. Cookies
We use cookies and similar technologies to operate our website and improve your experience. Types we use:
- Essential cookies: Required for the site to function — cannot be disabled
- Analytics cookies: Help us understand how visitors use the site (e.g., page views, bounce rate)
- Marketing cookies: Used to deliver relevant ads — only with your consent
You can manage cookie preferences via your browser settings at any time.
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data ("right to be forgotten")
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests or for direct marketing
- Restriction: Request that we restrict processing in certain circumstances
To exercise any of these rights, email us at privacy@corevica.com. We will respond within 30 days.
9. Security
We implement industry-standard security measures including AES-256 encryption at rest, TLS in transit, regular penetration testing, SOC 2 Type II compliance, and role-based access controls. While we do everything in our power to protect your data, no system is 100% immune to breach. We will notify affected users promptly if a breach occurs.
10. International Transfers
Corevica is operated internationally. If you are located in the EEA or UK, your data may be transferred to and processed in countries outside your region. We ensure all transfers comply with applicable data protection laws using standard contractual clauses or equivalent safeguards.
11. Children's Privacy
Corevica is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, contact us immediately and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, for material changes, notify you via email or in-app notification. Continued use of Corevica after changes constitutes acceptance of the updated policy.
13. Contact Us
For any privacy questions, data requests, or concerns:
- Email: privacy@corevica.com
- Website: corevica.com